Return Policy and Delivery
When paying for an order with a bank card, payment processing (including entering the card number) takes place on a secure page of the processing system that has passed international certification. It means that your confidential data (card details, registration data, etc.) do not enter the online store. Their processing is fully protected, and no one, including our online store, can receive the client's personal and banking data. When working with card data, the information security standard developed by the international payment systems Visa and MasterCard - Payment Card Industry Data Security Standard (PCI DSS) is used, which ensures secure processing of the details of the Holder's Bank Card. The refund have to be on the same card that was used for a purchase , the refund cannot be provided by cash or check.
The applied data transmission technology guarantees security for transactions with Bank Cards using the Secure Sockets Layer (SSL), Verified by Visa, Secure Code protocols, and closed banking networks with the highest degree of protection.
Returns and Exchanges
Within 30 days of receipt items may be returned for any reason.
As soon as we have received your valid return; We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
we accept your return, We will provide one of the following within a
reasonable time: an exchange of merchandise for the item returned, a
non-transferable merchandise credit, a credit to the payment card or
original method of payment used to pay for the item, a check, or
another remedy that we determine in good faith is appropriate in the
The address for Returns and Cardholder correspondence is at Vlkova 532/8, Zizkov, 130 00 Prague 3, Czech Republic .
You place an order on the website through the Shopping Cart and choose a delivery method. The delivery conditions are set by the Seller, regardless of the delivery address of the order specified at checkout and is a fixed cost of 449 rubles. The delivery time of the goods depends on the Addressee's address and ranges from 4 to 12 days. The delivery payment is made simultaneously with payment for the order.